Refund policy

Informative Returns

What to do if the work arrives damaged

If, once the package is opened, the work is damaged, we recommend that you contact us within 24 hours of the delivery date, sending us photos that clearly highlight the damage to


If the work is not as desired and if you intend to return it, you can do it within 48 hours from the date of delivery.

You can send an email to We will contact you with return instructions. In any case, we recommend that you carefully repack the work and send it to our address with the shipping label that we will provide.


If the work is returned, the refund will be made by the same method by which the payment was made.